Sfoglia per Autore
Integration of AI in CRM and marketing: enabling factors, challenges and guidelines
2023 Ledro, Cristina; Nosella, Anna; Dalla Pozza, Ilaria
Emerging trends around strategic flexibility: a systematic review supported by bibliometric techniques
2023 Agostini, Lara; Nosella, Anna; Sarala, Riikka; Nkeng, Corinne
Integration of AI in CRM: Challenges and guidelines
2023 Ledro, Cristina; Nosella, Anna; Dalla Pozza, Ilaria
Paradoxes and Tensions in Interorganizational Relationships: A Systematic Literature Review
2023 Vinícius Bitencourt Fortes, Marcos; Agostini, Lara; Wegner, Douglas; Nosella, Anna
AI platform for digital servitization
2023 Filosa, C.; Jovanovic, M.; Agostini, L.; Nosella, A.
Design thinking: strategy for digital transformation
2023 Vendraminelli, Luca; Macchion, Laura; Nosella, Anna; Vinelli, Andrea
Patent management: the prominent role of strategy and organization
2023 Agostini, L.; Nosella, A.; Holgersson, M.
The process of business model innovation driven by IoT: Exploring the case of incumbent SMEs
2022 Paiola, M.; Agostini, L.; Grandinetti, R.; Nosella, A.
Artificial intelligence in Customer Relationship Management: a roadmap for a successful integration
2022 Ledro, Cristina; Dalla Pozza, Ilaria; Nosella, Anna; Vinelli, Andrea
A state-of-the-art analysis of the interplay among digitalization, servitization and business model
2022 Agostini, L.; Filosa, C.; Nosella, A.
Digital servitization and business models: a literature review
2022 Agostini, L.; Filosa, C.; Nosella, A.
The Future of Customer Relationship Management in the Era of Artificial Intelligence
2022 Ledro, Cristina; Dalla Pozza, Ilaria; Nosella, Anna
How to assess organizational and strategic impacts of customer relationship management: A multi-perspective performance evaluation method
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
Intellectual capital and resilience: evidence from two cases of SMEs
2022 Agostini, Lara; Nosella, Anna
Artificial intelligence in customer relationship management: literature review and future research directions
2022 Ledro, Cristina; Nosella, Anna; Vinelli, Andrea
Attributes of Business Incubators: A Conjoint Analysis of Venture Capitalist's Decision Making
2022 Manconi, M; Bellomo, S; Nosella, A; Agostini, L
What is patent management? The purification and validation of an integrated measurement scale
2022 Agostini, Lara; Nosella, Anna; Holgersson, Marcus; Teshome, MEHARI BEYENE
Strategic flexibility: a bibliographic review of the literature
2021 Agostini, Lara; Nosella, Anna; Nkeng, Corinne
The role of patent organization for the successful implementation of patent strategy
2021 Agostini, Lara; Nosella, Anna; Holgersson, Marcus
The impact of Artificial Intelligence on Customer Relationship Management
2021 Ledro, C.; Nosella, A.; Vinelli, A.
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