This paper examines the issue of knowledge protection in Knowledge-Intensive Business Services (KIBS). This is a crucial question that has received little attention in the literature. Studies have mainly focused on traditional intellectual property protection methods, like those applied by large manufacturing firms, while little attention has been devoted to services companies. The paper aims at filling this gap by investigating knowledge protection methods adopted by KIBS companies. More precisely, it addresses the following research questions: a) do KIBS firms perceive the necessity to protect their knowledge? b) If so, do they protect it? c) What method (or combinations of methods) they typically use? d) What are the main factors affecting the approaches to knowledge protection that these companies adopt?
Knowledge Protection in Knowledge-Intensive Business Services
BOLISANI, ETTORE;PAIOLA, MARCO UGO;SCARSO, ENRICO
2011
Abstract
This paper examines the issue of knowledge protection in Knowledge-Intensive Business Services (KIBS). This is a crucial question that has received little attention in the literature. Studies have mainly focused on traditional intellectual property protection methods, like those applied by large manufacturing firms, while little attention has been devoted to services companies. The paper aims at filling this gap by investigating knowledge protection methods adopted by KIBS companies. More precisely, it addresses the following research questions: a) do KIBS firms perceive the necessity to protect their knowledge? b) If so, do they protect it? c) What method (or combinations of methods) they typically use? d) What are the main factors affecting the approaches to knowledge protection that these companies adopt?
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