This chapter explores the importance of inter‐organizational relations in the development of complex software systems, with a focus on technology KIBS. It deals with service‐based relationships in an information‐intensive activity, in which the exchange of complex information is necessary in order to define customers’ needs and provide individualized solutions.
Innovation and Co-Production In Computer Services: The Case of Complex Software Solutions In The Fashion & Retail Industry In Italy
PAIOLA, MARCO UGO
2012
Abstract
This chapter explores the importance of inter‐organizational relations in the development of complex software systems, with a focus on technology KIBS. It deals with service‐based relationships in an information‐intensive activity, in which the exchange of complex information is necessary in order to define customers’ needs and provide individualized solutions.
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