This paper shows how a production foreman and line managers can be modeled as giving variety of services. The model is essentially a queueing model with arrivals, waiting time and service. The model is first analyzed in the most general way finding the mean values of waiting times and queue length. Different management environment may have very different requirements. Our proposed model gives a good modeling solution to a variety of management styles and environments. Then, a simpler model for the control span of an assembly line foreman is developed and illustrated using a numerical example.

Determining manager's load & control span by modeling management as a service activity

FACCIO, MAURIZIO
2016

Abstract

This paper shows how a production foreman and line managers can be modeled as giving variety of services. The model is essentially a queueing model with arrivals, waiting time and service. The model is first analyzed in the most general way finding the mean values of waiting times and queue length. Different management environment may have very different requirements. Our proposed model gives a good modeling solution to a variety of management styles and environments. Then, a simpler model for the control span of an assembly line foreman is developed and illustrated using a numerical example.
Proceedings - 2nd International Symposium on Stochastic Models in Reliability Engineering, Life Science, and Operations Management, SMRLO 2016
File in questo prodotto:
Non ci sono file associati a questo prodotto.
Pubblicazioni consigliate

Caricamento pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11577/3212273
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus 0
  • ???jsp.display-item.citation.isi??? 0
social impact