Value-Based Framework Development for Consumer Internet of Things (CIoTs): A Design Thinking Approach

The use of Consumer Internet of Things (CIoTs) is increasing due to their ability to deliver services anytime, anywhere and through any medium. To get the most out of CIoTs, a comprehensive design that incorporates consumer desires and preference are essential. For this purpose, establishing effective frameworks and models that can be taken as input in CIoTs development and design are important. However, lack of such frameworks has been affecting the consumption experiences of users. The objective of this paper is to develop a value-based framework that can be used for comprehensive design of CIoTs. To develop the framework, we systematically reviewed and analyzed 72 published peer reviewed articles. As an approach, we used Design Thinking (DT) methodology specifically, the double diamond model to develop the framework. Accordingly, in the value creation processes, desired consumer value is taken as design input, then a product possesses value through design based on desires, and creat...