Industrial Industry of Things (IIoT) is spreading across many industries. However, how it influences proactive work behaviors (PWB) remains unexplored. Using a sample of 440 shop-floor employees working in 101 work units of manufacturing firms, we employed a multilevel moderated mediation structural equation model to test our hypotheses. We showed that IIoT has a countervailing effect on PWB creating a trade-off between the two job characteristics of job autonomy and performance feedback. Organizations can moderate the effect of this trade-off by situating shop-floor employees in contexts shaped by HPWS, thus reinforcing the net positive effect of IIoT on PWB
Disentangling the effects of IIoT on proactive work behaviors
Ambra Galeazzo
;Andrea Furlan;Andrea Vinelli
2023
Abstract
Industrial Industry of Things (IIoT) is spreading across many industries. However, how it influences proactive work behaviors (PWB) remains unexplored. Using a sample of 440 shop-floor employees working in 101 work units of manufacturing firms, we employed a multilevel moderated mediation structural equation model to test our hypotheses. We showed that IIoT has a countervailing effect on PWB creating a trade-off between the two job characteristics of job autonomy and performance feedback. Organizations can moderate the effect of this trade-off by situating shop-floor employees in contexts shaped by HPWS, thus reinforcing the net positive effect of IIoT on PWBPubblicazioni consigliate
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