Co-design including people with disabilities to increase the social sustainability of museums: from accessibility to inclusive management.

Museums are living entities that evolve together with the society of which they are the main representatives. As specified by international and national legislation, they must be socially and culturally sustainable, participatory, and inclusive with all communities, including that of people with disabilities. However, museums are trapped in excessively rigid governance that is no longer representative of the fluid needs of 21st-century museums and therefore need to be re-examined through an intersectoral and transdisciplinary lens. Through the study of literature and the investigation of an Italian museum good practice, this article highlights that the most effective and transformative initiatives have emerged through co-creative practice when people with disabilities have been actively involved in working with staff to identify and tear down barriers to participation.