Digital storytelling as a reflective practice tool in a community of professionals

This exploratory study is based on an ethnographic research about a group of food safety professionals (physicians, veterinarians, biologists, chemists, nutritionists and prevention technicians) that try to exchange information and solve critical work issues communicating their experiences in the form of digital stories. In fact they convey more detailed context than textual and verbal stories, facilitating tacit knowledge elicitation and reflective practices. The digital storytelling process helped the community to reach a higher level of awareness about their specific professional competencies and critical work issues, fostering high levels of commitment and motivation, transforming the community in a true Community of Practice.