In this work we have shown that healthcare professionals tend to assign a lower human status to patients, who are perceived as less characterized than physicians and nurses by the distinctive traits of humanity (e.g., self-control, rationality). In addition, we reviewed data showing that, among healthcare professionals, patient dehumanization is associated with lower levels of burnout and higher levels of work engagement. Furthermore, clinical problem solving seems to be incompatible with understanding patients’ mental states (empathy). We discussed interventions that can reduce stress and, thus, patient dehumanization, in medical contexts. Strategies can be suggested allowing physicians to engage in both empathic relations and the solution of clinical cases. Lastly, this contribution analyses healthcare disparities when doctor and patient belong to different ethnic groups.

Deumanizzazione dei pazienti nei contesti medici

Dora Capozza
;
Rossella Falvo;Daiana Colledani
2020

Abstract

In this work we have shown that healthcare professionals tend to assign a lower human status to patients, who are perceived as less characterized than physicians and nurses by the distinctive traits of humanity (e.g., self-control, rationality). In addition, we reviewed data showing that, among healthcare professionals, patient dehumanization is associated with lower levels of burnout and higher levels of work engagement. Furthermore, clinical problem solving seems to be incompatible with understanding patients’ mental states (empathy). We discussed interventions that can reduce stress and, thus, patient dehumanization, in medical contexts. Strategies can be suggested allowing physicians to engage in both empathic relations and the solution of clinical cases. Lastly, this contribution analyses healthcare disparities when doctor and patient belong to different ethnic groups.
2020
File in questo prodotto:
File Dimensione Formato  
MINORITY Report 10_Capozza et al-1.pdf

non disponibili

Tipologia: Published (publisher's version)
Licenza: Accesso privato - non pubblico
Dimensione 625.74 kB
Formato Adobe PDF
625.74 kB Adobe PDF Visualizza/Apri   Richiedi una copia
Pubblicazioni consigliate

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11577/3352964
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
  • OpenAlex ND
social impact