Covid-19 has been imposing a stress-test of extraordinary proportions on public administrations. This article will address the main challenges, external and internal (organizational), that public administrations face during the pandemic. Doing so will assess administrative performance in light of the difficulties faced. This article proposes four different types of performance evaluation, not mutually exclusive, combining innovative/conservative management with stable/unstable context. If used proactively, performance evaluation can strengthen the administrative capacity, meant to analyze and interpret changes in the policy context, to face people’s needs in response to a crisis. Finally, this article proposes a checklist to adapt performance evaluation to uncertainty and support burgeoning innovation processes.
Durante e dopo l’emergenza: il ruolo della valutazione di performance per rafforzare la capacità amministrativa delle pubbliche amministrazioni
righettini maria stella
2019
Abstract
Covid-19 has been imposing a stress-test of extraordinary proportions on public administrations. This article will address the main challenges, external and internal (organizational), that public administrations face during the pandemic. Doing so will assess administrative performance in light of the difficulties faced. This article proposes four different types of performance evaluation, not mutually exclusive, combining innovative/conservative management with stable/unstable context. If used proactively, performance evaluation can strengthen the administrative capacity, meant to analyze and interpret changes in the policy context, to face people’s needs in response to a crisis. Finally, this article proposes a checklist to adapt performance evaluation to uncertainty and support burgeoning innovation processes.Pubblicazioni consigliate
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