Prevention of natural hazards and support to risk management benefit both from volunteers’ engagement and from the deployment of new technologies. The DG-ECHO project, “Mobile Applications for Emergency Response and Support” (MAppERS, 2013-2015), has developed a mobile platform which was tested and applied in flood-prone areas. This platform consists of a mobile phone app (MP) and a related dashboard. The platform development implied design, testing and piloting. In order to make the app as user-friendly as possible, research on usability and communication elements was carried out in the preparatory design phase, which is illustrated in this paper.
Usability and communication of mobile applications for risk management: The experience of MAppERS
Schenato L.;
2018
Abstract
Prevention of natural hazards and support to risk management benefit both from volunteers’ engagement and from the deployment of new technologies. The DG-ECHO project, “Mobile Applications for Emergency Response and Support” (MAppERS, 2013-2015), has developed a mobile platform which was tested and applied in flood-prone areas. This platform consists of a mobile phone app (MP) and a related dashboard. The platform development implied design, testing and piloting. In order to make the app as user-friendly as possible, research on usability and communication elements was carried out in the preparatory design phase, which is illustrated in this paper.
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