Characteristics of Italian art restoration firms and factors influencing their adoption of laser technology

Given the limited number of studies on this topic, the aim of this study is to better understand the characteristics of art restoration firms in Italy, with particular reference to their use of innovative technologies such as laser technology. The paper is supported by a survey conducted in a sample of 100 companies. The factors that have led firms to adopt or resist the adoption of the laser were identified and analysed. The results show that the main determinants of laser adoption are collaborative activities between the firms and universities and specific requests made by public institutions to use this technology.